What exactly is CRM?
Customer Relationship Management (CRM) is really a technological know-how for controlling all your business’s relationships and interactions with customers and potential clients. The goal is straightforward: Improve enterprise interactions. A CRM technique helps businesses stay connected to clients, streamline processes, and improve profitability.
When people today look at CRM, they sometimes confer with a CRM program or platform, get more info a Device that can help with Call administration, sales management, productivity, and much more.